Support

Email caydenchern@gmail.com. One person reads it. Expect a reply within two working days, sooner for anything about safety or a security problem.

Things you can fix yourself

I can't get into my gym

Gyms are joined with a six-character code from whoever runs yours, or by scanning their invite QR. There is no public sign-up — if you have no code, ask at the gym rather than here.

My opponent hasn't confirmed a round

Nothing counts until both people agree, so the round will sit as pending. Ask them in person. If it was logged wrongly, you can withdraw your own pending round from the Record tab; once confirmed it is part of the record and stays.

A round is wrong and already confirmed

Confirmed rounds are deliberately permanent — a ledger anyone can edit afterwards is not a ledger. If something is genuinely wrong, email us with the gym, the two names and the date.

My rating reset

That is a season. The leaderboard runs by calendar month and everyone starts level on the first. Past months are still readable from the arrows above the board, and your all-time record is on your profile.

I never got the confirmation email

Check spam first, then use “Send another link” on your profile. Links last 24 hours. If nothing arrives, email us and we will confirm the address by hand.

I want my account gone

Profile → Account → Delete account. It is immediate and cannot be undone. Your rounds stay on the gym's record under “Former member”, because they are part of your opponents' history too; the privacy notice explains the reasoning.

Reporting someone

For content or behaviour that breaks the terms — abusive messages, photographs of people who did not agree to appear, faked results — email caydenchern@gmail.com with the gym and the username. Reports are reviewed within 24 hours.

For anything about faked results specifically, your gym's owner can act faster than we can — they can remove a member directly.

Security problems

Please report these privately to caydenchern@gmail.com before disclosing them publicly. Tell us what you found and how to reproduce it. We will confirm receipt within two working days and keep you updated until it is fixed.

Your data

Requests for a copy of your data, corrections, or anything else covered by data protection law go to the same address. See the privacy notice for what Armbar holds and the rights you have.

Page last updated 18 August 2026.